FAQS

If you have any questions feel free to contact us at hi@heavenbeambeauty.com someone will get back to you within 72 hours Monday- Friday during normal business hours. 

How long does shipping take? 

Please allow 2-5 days for processing. Shipping generally takes 1-3 business days.

Will my body butter melt in transit? 

We cool then package our body butter in a thermal bag so that it maintains a cool temperature throughout transit. If melting occurs just pop it in the fridge for a bit to solidify, the benefits of your butter remain the same. 

Can you use HBB body butters on your face? 

It depends on your skin type. We would not recommend using body butter on your face for sensitive, oily or combination skin. In general, our body butter is meant for the body.

How long do HBB products last?

For best results we recommend using your products within 6-months to 1-year depending on the product. Please e-mail hi@heavenbeambeauty.com if you have questions about a specific product.

What is HBB's return policy? 

In general, we do not accept returns. Please visit RETURN POLICY to learn more about our return policy.